How to buy guide

How to buy

Neil Carpenter

38 Foxbury Road





Cheques made payable to Neil Carpenter

Also PayPal and Bank transfers are welcome.


Orders can be made over the telephone. You are welcome to call and we will guide you through the online process if having difficulties. Simply call and tell us the telephone you are interested in. We prefer purchases to be made online but will take them over the telephone if required. Online purchases go through our systems better for us.


To buy an item on this site is very easy.


1/ Click the THE MORE DETAILS writing under the picture in the box.

2/ When you have finished shopping click the heading marked BASKET and click on checkout.

3/ Select the shipping method and the form will tell you the cost of each option.

4/ Click the SECURE CHECKOUT button and read and agree our terms.

5/ Fill out the form with your address details etc.

6/ Add any special information you wish to relay to us in the “your notice to us” box.

7/ Click on the payment method or card you wish to use.

8/ Once we get the order we will contact you if the item is NOT available. The payment will be refunded to your card if this is the case.

9/ For security reasons we may call you to confirm your details please make sure you add a land line so that we may contact you.


You may pay by personal cheque made out to Neil Carpenter and must allow 14 days from it entering our account before the item will be sent out.



Any problems call us and we will sort the order out over the telephone. 020 82900539 or 07980 354508.  We may have to refer to the web site and so we will call you back.

Email the order to and we will get back to you.


How to buy Guide

Click the video to walk you through the process and let you know where dial label information is added etc.